Wednesday, January 18, 2012
Parent's Choice
I bought some Parent's Choice diapers recently because they were cheap. I got 180 for $25. I found out my daughter is allergic. I'm thinking, "Oh great. I can't return them because I have already opened the box and I can't find my receipt." I call the number that is listed on the box. Someone finally answers after being on hold for 5 minutes. The gentle man on the line asked how he could help and I just simpled stated that my daughter is allergic to the diapers. He then proceeded to gather my name and mailing address. He then told me that a report needed to be sent to the FDA and that a gift card would be sent to me that I could use on anything at Walmart and should take about 2 weeks to arrive. I asked the gentleman about the other diapers I currently have. He told me that if the manufacturer wants the rest back, they would contact me in 3 weeks. After that I call, I took a survey about how the call was and if I would ever buy Parent's Choice again. I have to say in my case, I'm happy with the choice that was made and how the situation was handled. Great Job Parent's Choice!!
Labels:
Baby,
diapers,
information,
Parent's Choice
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